This policy explains how asliexim handles personal information when you browse this website or contact us about rice, spices and coffee. For privacy questions or requests, email info@asliexim.com or contact us on WhatsApp at +91 94000 23648.
Information you choose to share
When you make an inquiry, you may provide your name, company, business email address, destination market, product choices, order quantity, specifications and other information you include in your message. If you contact us on WhatsApp or by phone, we also receive the contact information and conversation details that you share through that channel.
Please provide only information relevant to your business inquiry. Do not include passwords, payment-card details, identity documents or other sensitive personal information in the website form.
How the inquiry form works
When you select “Send inquiry”, the website submits your name, company, business email, destination, selected products, quantity, quality preference, specifications and consent to our server endpoint. The endpoint validates the request and sends it to info@asliexim.com through Zoho Mail. The website is prepared for hosting on Vercel, which processes the request to deliver this service. A success message means the mail server accepted the inquiry; it does not guarantee that a reply has been sent.
The form does not create a separate inquiry database. You can also email your requirements directly to info@asliexim.com or contact us on WhatsApp. If you choose “Download inquiry”, your browser creates a text file on your device; that download does not send the inquiry to us. Downloading the brochure does not require your contact information.
Why we use inquiry information
We use the information you send to respond to your request, understand product and packaging requirements, discuss availability and commercial terms, and follow up on the same inquiry. If an inquiry leads to an order, relevant information may also be needed for order administration, shipping documentation, record keeping and applicable legal obligations.
You can ask us to stop following up by contacting the number above.
Cookies and technical information
This website does not use advertising cookies, analytics scripts or tracking pixels. Product selections and form entries are held in the current page; the site does not write them to cookies or browser storage. Fonts and product images are served with the website.
The server delivering a page may process routine request information, such as an IP address, requested file, request time and browser details, to deliver the website and maintain its operation. External services have their own data practices.
Service providers and other recipients
Zoho Mail handles inquiry email and Vercel processes website requests when the site is deployed there. These services process relevant information to provide email delivery and website hosting. WhatsApp is an external service. When you follow a WhatsApp link, its own terms and privacy policy apply. Review the WhatsApp Privacy Policy for details of its processing, storage and international transfers.
For an order, product, destination or delivery information may need to be shared with the relevant supplier, logistics provider or professional adviser. Share personal details only when they are needed for the request. Information may also be disclosed where required by law.
Retention and security
Inquiry correspondence is kept for as long as needed to respond, handle any resulting business relationship and meet applicable record-keeping obligations. You may ask us to delete information that is no longer needed; some records may need to be retained where there is a legal requirement or unresolved transaction.
No internet communication or storage method is completely secure. Avoid sending sensitive information through general inquiry channels.
Your choices and requests
You can choose not to complete the form, contact us directly, correct information you have provided, or ask about access, deletion or stopping further contact. Send your request to info@asliexim.com or +91 94000 23648 on WhatsApp, with enough detail to identify the relevant conversation. We may need to verify that the request relates to you. The action available depends on the information held and any applicable obligations.
Changes to this policy
We will update this page when the website’s inquiry process or information practices change. The date above shows when this policy was last revised.